Questions & Help with COVID-19
It is important to stay informed as best as possible during the COVID-19 pandemic. Below are several resources to help answer any questions you might have.
If you or a family member is experiencing any symptoms of COVID-19, call your health care provider and get tested. If you don’t have a health care provider or health insurance, contact a federally qualified Community Health Center.
Stay Safe MN Guidance
As of May 28, 2021, nearly all state COVID-19 restrictions have come to an end, including all capacity limits and distancing requirements – both indoors and outdoors. The state of Minnesota will continue emergency efforts to get Minnesotans tested and vaccinated, and will continue to monitor the virus in the months to come. More information
Vaccinations remain a critical component in slowing the COVID-19 pandemic. COVID-19 vaccines are free, safe and effective. Learn more and get your vaccine today
COVID-19 hotlines
MN Helpline/MDH Public Hotline
For questions about COVID-19 response and vaccines.
Monday - Friday: 9 a.m. to 4 p.m.
- Call 651-297-1304 or 1-800-657-3504
Community vaccination program
For general information about the State's community vaccination program.
Monday - Friday, 9 a.m. to 7 p.m.
- Call 833-431-2053
- Visit mn.gov/findmyvaccine
Ramsey County customer contact center
The Customer Contact Center can answer questions about COVID-19 and Ramsey County services.
- Call 651-266-8500 (Monday - Friday, 8 a.m. - 4:30 p.m.)
- Email [email protected]
Ramsey County COVID-19 vaccine phone line
For questions about the COVID-19 vaccine in Ramsey County.
- 651-266-1190 (Monday – Friday: 8 a.m. – 4:30 p.m.)
MN Black community COVID-19 hotline
A 24/7 hotline providing callers with information about testing and resources that support food security, physical and mental health, employment, housing, childcare, legal rights and other COVID-19 related challenges.
Refugee and immigrant COVID-19 hotline
A hotline sponsored by the Minnesota Department of Human Services Resettlement Network that ensures refugees and immigrants can get accurate, timely information about COVID-19.
- Call 651-318-0989 (Monday - Friday, 9 a.m. - 5 p.m.)
- More information (PDF)
COVID-19 Spanish hotline
A hotline sponsored by HACER and the Minnesota Department of Health that provides resources and assistance related to COVID-19.
Briva Health COVID-19 community coordinator hotline
A hotline in partnership with the Minnesota Department of Health to help Minnesota communities access essential resources during the pandemic. Hotline staff speak multiple languages and can assist Minnesotans in their native languages.
- Call 1-833-567-6662 (available everyday, 9 a.m. - 5 p.m.)
- More information
Mental health first aid, domestic abuse and sexual violence
Mental health first aid
Ramsey County residents who are experiencing stress and mental health symptoms as a result of COVID-19 are encouraged to call the county’s Crisis Team for support and resources.
- Adults (18 years and older): 651-266-7900
- Children (under the age of 18): 651-266-7878
East Metro Crisis Alliance resource guide
The East Metro Crisis Alliance maintains a resource guide for providers and caregivers to use to quickly connect people with mental health and substance use services. Learn more and view the guide
Domestic abuse and sexual violence
If you are concerned about the immediate safety of you or someone you know, call 911.
Avoiding COVID-19 scams/fraud
Learn more about common COVID-19 scams/fraud, including where to report fraud and how to protect yourself from it.
General information
- FEMA - Coronavirus rumor control
- Department of Defense - Coronavirus rumor control
- CDC - Stop the spread of rumors
- Federal Trade Commission - Keep calm and avoid coronavirus scams (PDF)
- Federal Trade Commission - Contact tracing call? 5 things to know (PDF)
Reporting scams/fraud
- State of Minnesota - Report fraudulent tests or other scams