Website Accessibility Statement

Ramsey County is committed to making electronic information on accessible for everyone.

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities in three levels of conformance: Level A, Level AA and Level AAA. Currently, is partially conformant with WCAG 2.1 level AA. This means some content does not fully conform to the accessibility standard.

We are committed to continuous education and improvement to meet or exceed WCAG guidelines and practical usability for all visitors to Site design and updates have been informed by:

  • Review and assessment by professional user experience firms.
  • Review and assessment by professional accessibility firms.
  • Ongoing user testing, focus groups and evaluation.
  • Ongoing feedback from website visitors.

We endeavor to provide all content as native content on webpages in a way that can be read correctly by assistive devices (e.g. screen readers) as well as online translation tools (e.g. Google Translate). We prioritize the most critical content for dedicated, professional translation and conversion from formats such as PDFs. When creation and posting of new PDFs is necessary, we aim to provide PDFs in a format that is accessible, and/or we will post both PDFs and content directly on the pages.

Links on lead to many external applications (e.g. Tax and Value Lookup, Legistar, Open Data Portal, etc.). The standards that apply to these applications may be separate from We appreciate your feedback to help us continue to provide a seamless user experience.

We are committed to providing written content using plain language. 


If you discover a webpage or application that is not accessible, please contact us. Please describe the problem, including the web address or URL of the webpage or application.

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