Information Services

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Department Mission

Our mission is to provide value to our customers through the cost-effective delivery of high quality technology-based services and solutions.

Programs and Services

The Department of Information Services (IS) provides the following technology services and support to the Ramsey County organization.

Technology Infrastructure and Operational Support: IS provides enterprise standards, architecture and operational support for the County organization’s technology and telecommunications infrastructure.

Technology Asset Management: IS establishes and maintains an enterprise framework for managing technology assets, including procurement and contracting services for County technology acquisitions, and establishing equipment standards and usage policies.

Business Tools and Services: IS provides tools and services to support county staff in their work: developing, maintaining, and/or supporting enterprise applications, such as Geographic Information Systems (GIS), and department-specific business applications; records management; communication and collaboration tools; Help Desk and desktop support.

Information Security and Risk Mitigation: IS protects County information and technology resources through its information security program that implements enterprise policies, processes, procedures and industry standards and practices.  These controls are intended to minimize information system vulnerabilities and threats and meet legal and regulatory requirements for protecting data and systems.