Visiting & Communications
Video visiting with facility residents is available. Visitors can register and sign up for a video visit online. In-person visits are available only for professional visitors. Professional visitors may contact the RCCF at 651-266-1400 to schedule a video or in-person visit.
Visiting hours
RCCF residents have access to one no-cost video visit each day.
View instructions on how to set up an NCIC account (PDF)
The RCCF offers onsite video visiting. Contact the RCCF at 651-266-1401 for information or assistance in setting up an onsite video visit.
Visiting rules
- You cannot visit a person if there is a Restraining Order or No Contact Order between you.
- All visits are monitored and may be recorded.
- If residents break facility rules, they may temporarily lose visiting privileges.
- Inappropriate or suggestive behavior is not allowed.
- You must wear appropriate clothing.
- Any type of abusive or inappropriate language, sexual or disturbing behavior is not allowed during the visit.
- If you break any of these rules, your visit may end, and you may lose any future visiting privileges.
Phone, mail, text and email
RCCF residents may use the phone and receive/send letters. Friends and family can also send residents emails or texts through an inmate communication system. Call NCIC at 1-844-724-2076 to set up an account.
Learn more about NCIC and set up an account (PDF).
Visitors can mail letters to residents or drop letters and photos off in the front office during our normal business hours. All communications and visits are subject to monitoring at any time.
Phone calls and mail from or to lawyers or other legal professionals are not recorded, read, or monitored. Legal visits are monitored with a camera, but no sound is recorded.
All resident communication services are provided at no cost to the resident or their recipients. Phones are available to residents between the hours of 7 a.m. and 10 p.m. Remote video visiting is also available.
Items not allowed in the mail
Items not allowed in the mail include stickers, glue, paint, glitter, blank envelopes, letters with fragrance, lipstick marks or any explicit material.
Mailing address
Mail to residents should be addressed:
Resident [First name and last name]
Ramsey County Correctional Facility
297 South Century Avenue
Saint Paul, MN 55119
Medication and glasses
Please contact the front office receptionist at 651-266-1454 to be transferred to Health Services to get approval to drop off current prescription medication, as well as glasses and contacts for residents from 8 a.m. - 4 p.m., Monday through Friday.
Frequently asked questions
Can I drop off books for the residents?
Residents can only receive books that friends or family order from an online publisher.
How many visits per week can a resident have?
Residents receive one online 20-minute visit per day. Visits must be scheduled at least 24 hours in advance.
Can inmates have personal shoes?
No. Shoes are provided.
Can staff deliver messages to residents?
No, staff do not directly deliver messages to residents. If there is an emergency message, contact the resident's case worker.
How do I find out court information?
Contact the court to determine upcoming court dates. Their phone number is 651-266-8266.
Is there a booking fee?
No.
Contact Us
Ramsey County Correctional Facility
297 South Century Avenue
Saint Paul, MN 55119