Visiting & Communications

Visitors should arrive at least 10 minutes before the scheduled visit time. If you arrive more than 15 minutes late, the visit may be canceled. If you miss two visits, you may lose future visiting privileges.

• Mondays and Wednesdays
  • Noon-12:20 p.m.
  • 12:30-12:50 p.m.
  • 1-1:20 p.m.
  • 1:30-1:50 p.m.

Beginning Aug. 9, 2022, RCCF residents will be provided with no-cost video visiting services available in the living units throughout the day.

View instructions on how to set up an NCIC account (PDF)

1. If you are over 18, you need to bring a photo ID.
2. If you are under 18, a parent or legal guardian must be with you or you need to prove you are married to the offender you are visiting.
3. Only three visitors are allowed per visit. Children under age two do not count towards this total.
4. You cannot visit a person if there is a Restraining Order or No Contact Order between you.
5. All visits are monitored and may be recorded.
6. You must sit where you are assigned and can only move if staff tells you to.
7. If inmates break facility rules, they may temporarily lose visiting privileges.
8. Inappropriate or suggestive behavior is not allowed.
9. You must wear appropriate clothing. You must wear shoes and a shirt, and can’t wear any see-through, sheer, or suggestive clothes.
10. Cell phone use, smoking, eating, and drinking are not allowed in the lobby or visiting room.
11. You must supervise your children and can’t leave them unattended for any reason.
12. You must cancel a visit before it starts by going online or calling the visiting line. If you miss two visits, you may lose future visiting privileges.
13. If you look like you are under the influence of drugs or alcohol, you won’t be allowed to start your visit and will be asked to leave. This may also affect your future visiting privileges.
14. You can’t talk loudly, be disruptive, or be very emotional during the visit. This includes any type of abusive or inappropriate language, loud noises, sexual or disturbing behavior, or anything that interferes with other visits.
15. Don’t tamper with any of the video equipment in the visiting room.
16. The introduction of contraband to a facility or its grounds is an offense punishable by law (MS 243.55 Subd. 1).
17. The Ramsey County Correctional Facility is not responsible for lost, stolen or damaged items.
18. If you need reasonable accommodation for a disability, contact the Administration Offices at 651-266-1401 at least one day before your visit.
19. You are not allowed to physically discipline children on RCCF property. If you do, your visit will end, a formal report will be written, and authorities will be informed.
20. If you break any of these rules, your visit may end and you may lose any future visiting privileges.
21. You may be banned, if the RCCF has reason to believe, you tried to do anything to subvert facility security or engaged in other suspicious of inappropriate conduct.

Inmates may use the phone, receive and send letters, receive/reply to text messages, and receive/reply to emails.

Visitors can mail letters to inmates or drop letters and photos off in the front office during our normal business hours. All communications and visits are subject to monitoring at any time.

Phone calls and mail from or to lawyers or other legal professionals are not recorded, read, or monitored. Legal visits are monitored with a camera, but no sound is recorded.

Beginning July 25, 2022, all resident communication services will be at no cost to the resident or their recipients. Phones are available to residents between the hours of 7 a.m. and 10 p.m. Remote video visiting will also be available to residents throughout the day.

Learn more and set up an account (PDF). 

Items not allowed in the mail

Items not allowed in the mail include stickers, glue, paint, glitter, blank envelopes, letters with fragrance, lipstick marks or any explicit material.

Mailing address

Mail to inmates should be addressed:

Inmate [First name and last name]
Ramsey County Correctional Facility
297 South Century Avenue
Saint Paul, MN 55119

Current prescription medication, as well as glasses and contacts can be dropped off for an inmate at the front desk from 8 a.m. - 4 p.m., Monday through Friday.

Can I drop off books for the inmates?

Inmates can only receive books that friends or family order from an online publisher.

How many visits per week does the inmate have?

Inmates receive one 20-minute visit per week. Visits must be scheduled at least one day in advance and no more than three weeks in advance.

Can inmates have personal shoes?

No. Shoes are provided.

Can staff deliver messages to inmates?

No, staff do not directly deliver messages to inmates. If there is an emergency message, contact the inmate's case worker.

How do I find out court information?

Contact the court to determine upcoming court dates. Their phone number is 651-266-8266.

Is there a booking fee?

No.