Visiting & Communications

Visitors should arrive at least 10 minutes before the scheduled visit time. If you arrive more than 15 minutes late, the visit may be cancelled. If you miss two visits, you may lose future visiting privileges. The Ramsey County Correctional Facility is on Metro Transit bus route 70D.

• Saturday and Sunday at 12:30 p.m., 1:00 p.m., 1:30 p.m., 2 p.m.
• Tuesday, Wednesday, and Thursday at 1:30 p.m. and 2 p.m. 

1. If you are over 18, you need to bring a photo ID.
2. If you are under 18, a parent or legal guardian must be with you or you need to prove you are married to the offender you are visiting.
3. Only three visitors are allowed per visit. Children under age two do not count towards this total.
4. You cannot visit a person if there is a Restraining Order or No Contact Order between you.
5. All visits are monitored and may be recorded.
6. You must sit where you are assigned and can only move if staff tells you to.
7. If inmates break facility rules, they may temporarily lose visiting privileges.
8. Inappropriate or suggestive behavior is not allowed.
9. You must wear appropriate clothing. You must wear shoes and a shirt, and can’t wear any see-through, sheer, or suggestive clothes.
10. Cell phone use, smoking, eating, and drinking are not allowed in the lobby or visiting room.
11. You must supervise your children and can’t leave them unattended for any reason.
12. You must cancel a visit before it starts by going online or calling the visiting line. If you miss two visits, you may lose future visiting privileges.
13. If you look like you are under the influence of drugs or alcohol, you won’t be allowed to start your visit and will be asked to leave. This may also affect your future visiting privileges.
14. You can’t talk loudly, be disruptive, or be very emotional during the visit. This includes any type of abusive or inappropriate language, loud noises, sexual or disturbing behavior, or anything that interferes with other visits.
15. Don’t tamper with any of the video equipment in the visiting room.
16. The introduction of contraband to a facility or its grounds is an offense punishable by law (MS 243.55 Subd. 1).
17. The Ramsey County Correctional Facility is not responsible for lost, stolen or damaged items.
18. If you need reasonable accommodation for a disability, contact the Administration Offices at 651-266-1401 at least one day before your visit.
19. You are not allowed to physically discipline children on RCCF property. If you do, your visit will end, a formal report will be written, and authorities will be informed.
20. If you break any of these rules, your visit may end and you may lose any future visiting privileges.
21. You may be banned, if the RCCF has reason to believe, you tried to do anything to subvert facility security or engaged in other suspicious of inappropriate conduct.

Inmates may use the phone and mail letters. Visitors can mail letters to inmates, or drop letters and photos off in the front office during our normal business hours. All personal phone calls, letters, and visits are subject to monitoring at any time. Phone calls and mail from or to lawyers or other legal professionals are not recorded, read or monitored. Legal visits are monitored with a camera, but no sound is recorded.

Inmates get one free, 60-second phone call after being admitted. Legal calls to lawyers and probation officers are free. A listing of free calls is provided to all inmates. Other calls may have a fee that is charged by the minute. Inmates are allowed to make collect calls.

Add money to an inmate’s phone account.