Emergency Assistance

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COVID-19 update

The Government Center East Building is closed for in-person appointments.

Send Emergency Assistance applications to chs.ea-ega.unit@co.ramsey.mn.us or fax to 651-266-3909. Call the Emergency Assistance hotline at 651-266-4884 for application help, questions about eligibility or to find out the status of your application.

COVID-19 information and resources

Get help with rent, mortgage, utilities or car repairs

Ramsey County residents who have lost of income due to COVID-19 and need help paying for housing costs may be eligible for Emergency Assistance.

  • Adults with children and those who are pregnant can receive up to $5,500 in housing assistance. 
  • Single adults can receive up to $3,000 in housing assistance. 
  • Families and single adults can receive up to $3,000 in utility assistance and/or for repairs for vehicles used for work transportation.

Emergency Assistance helps pay for:

  • Past due rent and mortgage payments.
  • A damage deposit.
  • Utilities, including electricity, heat and water, when there is threat of disconnection. 
  • Car repairs for work transportation.

For information on emergency housing, visit Housing Services & Support.

Apply | Call 651-266-4884 for assistance

Emergency Assistance Application

For questions about the application, your application status, or eligibility requirements, call the Emergency Assistance hotline at 651-266-4884. Financial Assistance workers can answer general questions about the program, mail you a paper application, or help you do a phone application.

Eligibility

You may be eligible for Emergency Assistance if you:

  • Are a Ramsey County resident.
  • Do not have enough resources to resolve your crisis (such as past due rent, mortgage, utilities, or car repairs for work transportation).
  • Can show that you will have enough income to pay your bills moving forward.
  • Can show that your income is lower than 300% of the Federal Poverty Guideline. See chart below.
Scroll table right to see more
Household size 300% Federal Poverty Guideline
1 $38,286
2 $51,714
3 $65,160
4 $78,606
5 $92,034
6 $105,480
7 $118,926
8 $132,354
9 $145,800
10 $159,252
Additional $1,120 per member

 

Emergency Assistance translated flyers

What you need to know about Emergency Assistance

Contact Us

Emergency Assistance Hotline

651-266-4884

Toll free: 1-833-956-0693

Hours: 8 a.m.-4:30 p.m.

160 East Kellogg Boulevard
Saint Paul, MN 55101

EZInfo

651-266-3800

24/7 automated phone line that provides information about financial assistance programs in English, Español, Hmoob and Soomaali.